Just as the Internet and information technology are changing the way companies do business, they are changing how governments deliver services to the citizen. This course will explore the different phases in the development of e-government services, from simple Web pages to online transactions, Web 2.0, virtual worlds, and more. Students will examine a variety of projects--at the Federal, state, and local level--and determine the technological, economic, cultural, and bureaucratic factors that determine why some succeed and others fail. They will learn how new technologies could transform the relationship between citizens and their government. This course will help students interested in working in the public sector or in firms helping develop and deploy new online services.
Credits: 3
Prerequisites: None
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