CCTP-616 Crisis Communications
Fall for 2016-2017
This course takes an interdisciplinary approach to our study of crisis communications, drawing on theories, research and strategies that shape global media messaging in a highly connected world. We will look closely at how corporations, governments, nonprofit organizations, and social and cultural activists craft, influence, and foment agenda using digital media and other high-tech tools to circumvent, contradict or delegitimize traditional media channels. In addition, we explore how the design of personal networks democratizes and redefines relationships between messenger and critical messaging to particular audiences. The course will also look closely at the decision-making structures and processes of media institutions and their interrelationships with organizations and institutions seeking to influence them. Finally, the course investigates and problematizes the weaponization of technology in a crisis, focusing on the implications of shaming culture as a mechanism for population leverage.

Throughout this course, we view these changing landscapes through the lens of crisis and strategic communications frameworks, paying particular attention to how crisis communications – and the technological tools that deliver them -- are critical components of social change and public discourse today.
Credits: 3
Prerequisites: None

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Fall '16: Matthews R (description, file download)
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