CCTP-670-01 Knowledge Management: Theory and Application

Faculty:

Bedford, Denise

In today's world the sheer amount of data and information created by and accessible to individuals and organizations overwhelm us. But, the real challenge is the continual struggle to transform these into usable and reusable knowledge. This challenge faces all organizations - corporate enterprises, non-profits, educational institutions and government agencies. This course reaches behind the current fads regarding organizational knowledge management to explore the theoretical foundation for knowledge, its meaning and value, as well as policies and approaches for building capabilities to manage knowledge within and across organizational boundaries. By the end of this course, students will be able to articulate key knowledge management concepts, issues and trends regarding a variety of related topics, which include: Nature and topology of knowledge Knowledge economy Theory, policies, practices and problems for: - Knowledge capture/acquisition - e.g., mentoring, storytelling, social network analysis - Knowledge conversion/transfer e.g., documentation, cognitive learning, collaborative sharing and situated learning - Knowledge reuse/application- e.g., accessibility, infrastructure and reliability - Research strategies and methods - Roles in knowledge management - e.g., managers, intermediaries, facilitators, seekers, practitioners

Credits: 3

Prerequisites: None

Other academic years
There is information about this course number in other academic years:

• 2005-2006 Fall and Spring
• 2006-2007 Fall and Spring
• 2007-2008 Fall and Spring
• 2008-2009 Fall and Spring
• 2009-2010 Fall and Spring
• 2010-2011 Fall and Spring
• 2013 Summer

More information
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