EHSY-751 Managing Health Care Organizations
Spring for 2017-2018
This two?credit course provides the student an opportunity to integrate theory and practice
under the guidance of faculty and industry preceptors. Students spend one intensive week in
the practice setting developing, refining and evaluating skills for effective management of
healthcare organizations with a focus upon improving the quality of care delivered. The seminar
topics are organized around healthcare criteria for performance excellence (Baldridge Criteria);
topic areas include leadership systems, public responsibility, strategic planning and strategy,
organizational effectiveness, patient/customer focus and satisfaction, staff and workforce
systems, process management, and the design and management of support processes such as
finance and technology.
Credits: 2
Prerequisites: None
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